Return And Refund

Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with the product, you may return it within 7 days of receipt. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

Refund Process:

Once your return is processed, you will receive a refund to your original method of payment. Please allow up to 7 business days for the refund to be completed. With terms and conditions as follow –

  • Return requested should be made within 12-14 hours of delivery
  • Eatable items for reason refusing to eat by the pet should be sent with a proper video

Coupon return for selected items .

Non-Returnable Items:

Some items, such as perishable goods or custom-made products, may not be eligible for return or refund. Please check the product details for specific return conditions.

How to Return:

To initiate a return, please contact our customer service team at [furrcarecentral@gmail.com] or call us at 936997324 for assistance.

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Furrcare Central is a place that believes every dog deserves to look and feel the best. 

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